Terms & Conditions

Booking Deposit:  A non-refundable booking deposit is payable in advance to secure the services of CJ Beauty & Co for your wedding day.  Wedding bookings can not be held open without a booking deposit. Booking deposits are £50 for makeup, £50 for hair, and £50 for our other services.  Your wedding date / services provided by us are not guaranteed without these deposits and a completed booking form.  Our contract is with the Bride - but we are happy to work with Mums, Bridesmaids or anyone else the Bride delegates to manage her plans. Invoices can not be split out for bridesmaids.  We ask that you chase any individual payments for your maids etc. 

Your Booking:  We ask that you complete your booking form with full details of your booking. This forms our mutual contract with the Bride. Our online booking form must be completed and returned at the time of paying your deposit. Without your booking form available services for your wedding cannot be guaranteed. Any cancellation of numbers or services from your booking will be fully chargeable, unless under exceptional circumstances. 

Payment in full: You can choose to pay your total bill for all services at the point of booking - for which we will honour you 5% discount.

Trials:  We respect that you may wish to trial our services before deciding whether to book.  In such an instance that we are able to accommodate we do insist that you book your trial within 5 days of your enquiry (depending on availability).  This is to minimise the risk of you coming in for your trial and your wedding date no longer being being available. Please understand that your wedding date is NOT booked until booking deposit is paid and booking form completed. 

Trial Options: There are various Trial options available – Please discuss your requirements with the Pro Team upon booking, and we will ensure the time for the appropriate trial for you and your bridal party.  You will be invoiced for your trial before your trial date, and this will need to be cleared before your trial.

Weekend and evening (after 6pm) trials are available and will incur a 10% surcharge. 

Pro Team:  Please specify if you have any specific requirements as to which team member you wish to do your hair and / or makeup at the point of booking or you can leave it to CJ to manage (most brides choose this option)!

We have a highly skilled team of Professional Makeup Artists and Hair Stylists available to suit your requirements and your budget.  We reserve the right, in exceptional circumstances to place a different team member on your wedding to avoid the need to cancel your booking.   A surcharge of £30 for additional team members may apply for weddings that are more than 25 miles of Basingstoke. 

Cancellations: A cancellation of a booking or a part cancellation of a booking (cancellation of individual members or any additional services) will be charged at full rate.  Trials are non-refundable.  Payment for trials is required in advance of your trial.  CJ will send invoice by email.  Late payments will automatically incur a 10% late payment penalty. We ask that you respect our late payment policy and ensure your invoices are paid on time.  Cancellation of trial dates means loss of fees unless under exceptional circumstances. 

Expenses: CJ Beauty & Co offer mobile services for Weddings, Prom events and other special occasions. We cover Hampshire, Berkshire, Surrey, South Buckinghamshire, London and surrounding areas. Travel expenses are charged at 45p per mile per makeup artist. Time for travel is not charged.  

Any additional expenses such as public transport costs, accommodation, parking and tolls will be invoiced to the client. Travel expenses apply to both trial and wedding/event dates.  

Should additional expenses be incurred on the day (eg. Eyebrow plucking, makeup removal, strip lashes, dress fitting service, change of hairstyle from booked requirements etc) this will be invoice d to you after the wedding/special event and is due within 5 days of you event date. Our late payment penalty of 10% will automatically be applied to late payments. Failure to pay for expenses past your wedding date will result in formal debt collection.

Parental Consent: CJ Beauty & Co requires parental consent for any treatment being carried out on a person under the age of 18, and a parent must accompany all minors.

Payment: Payment for products or services should be made by cash, BACS, credit or debit card. Deposits are payable at the point of booking. Trials are payable before your trial date (please check the payment date on your invoice). The final balance is due within 5 days of your trial.  Late payment will incur a 10% late payment charge, unless there are exceptional circumstances.  

We can help by spreading the payment if required, but as this adds more admin for our team a 5% admin fee is added for such payment terms.

Hair Accessories: We carry lots of hair accessories in stock that are available to you as samples to try out during your hair trial.  These hair accessories are made to order (lead time is around 6 weeks).  We are also able to make some changes to the original design of hair accessory if you wish. 

We also have hair accessories available to hire for your convenience and to support your budget.  A deposit is payable which is fully refundable on the safe return of the accessory.  All hair accessories must be retuned within 5 days of your wedding day and must be retuned back to us in the same condition.  Any damage or loss will be chargeable and deducted from your deposit. 

Alternatively, you may wish to create something completely unique and take advantage of our hair accessory design service where we can design something completely bespoke to you. 

Professional Membership and Insurance: CJ Beauty & Co is a full member of, and is fully insured by The Professional Guild of Beauty Therapists.

Prices: Hair prices are quoted as ‘from’ which means more complex and time-consuming styles, and adding extension pieces would cost a little more.  

Strip lashes and/or Individual Lashes are optional to makeup, and as such are separately priced.  Should you decide to add them to your trial, you will be invoiced for these in your final invoice.  We do not fit lashes other than those supplied by CJ Beauty Services Limited.

Any change to / additional services taken on the wedding day (eg.  Eyebrow plucking, makeup removal, strip lashes, dress fitting service, change of hairstyle requirements etc) will be invoiced after the wedding and payment is due within 5 days of your wedding date (late payment will incur a 10% late payment fee. 

Photographs:  All photographs taken by a member of our Pro Team are Copyright to CJ Beauty Services Limited and we take them with the intention of sharing them with you after your big event.